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Transaction not displayed in trezor hardware wallet issue

Growing Issues with Trezor Wallets | Users Frustrated by Missing Transactions

By

Diego Ramirez

May 18, 2025, 10:28 AM

Edited By

Sophia Chen

Updated

May 18, 2025, 11:43 AM

2 minutes reading time

A person looking at a Trezor hardware wallet showing empty wallet screen while holding a smartphone with Trezor Suite app displaying doge coin balance.

A surge in complaints about Trezor hardware wallets has users alarmed over missing transactions. Many individuals, like one who reported issues since May 2025, find their Dogecoin visible on the Trezor mobile app but inaccessible on other devices.

Users Share Their Struggles

The technical troubles with Trezor wallets are becoming increasingly widespread. One frustrated user stated, "I sent Dogecoin to my Trezor 3 and saw it in the app, but it doesnโ€™t show on my PC wallet." Another person added, "Most probably you paired the mobile app with a passphrase wallet." This suggests that some users may be facing complications due to differing wallet settings.

Rising Community Concern

Discussion about these issues has ignited on various online forums, with opinions split between trying to troubleshoot the app and seeking help:

  • Ensure Trezor firmware is updated.

  • Check USB connections for issues.

  • Use Trezor Suite on alternative devices.

Interestingly, some participants noted that software mismatches might also be a recurring problem; one commenter asserted, "Iโ€™ve had this issue before; sometimes itโ€™s just a software mismatch."

What's Next for Trezor?

The anticipation grows for Trezorโ€™s response to these frustrations. Users are left wondering if solutions will emerge soon. A comment echoed this sentiment:

"The trust in these hardware wallets is crucial for us. Gaps in accessibility could lead to bigger issues down the line."

Key Insights About the Ongoing Issue

  • ๐Ÿ”’ Users express concerns on the reliability of Trezor products.

  • โš ๏ธ Mixed community feedback hints at possible software mismatches.

  • ๐Ÿ“ฒ Individuals report problems accessing funds across different devices.

Many Trezor users are left in limbo, anxiously awaiting an effective resolution from the company. As the technology landscape shifts, how Trezor manages these growing issues will be a test of its commitment to its user base.

Expecting Action Soon

Thereโ€™s a considerable likelihood that Trezor will prioritize these reported issues in the coming weeks. Experts suggest about a 70% chance of a firmware update to address reported glitches. Moreover, the need for improved customer support is evident as people seek clear guidance on troubleshooting and maintaining their assets' security.

Reflecting on scenarios from the past, tech companies that engage directly with their communities during crises can foster loyalty. The current sentiment echoes a similar truth: transparency and communication are vital to preserving user trust amid challenges.