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Buyer frustrated: seller silence after vehicle win

Buyer Frustration | Seller Silence After Vehicle Win Sparks Concern

By

Maria Chen

Jul 4, 2025, 04:37 AM

Updated

Jul 5, 2025, 07:40 PM

2 minutes reading time

A frustrated buyer checking their phone for updates after winning a vehicle auction, showing concern for the lack of seller communication.
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A buyer is increasingly frustrated after winning a vehicle for $2,700 at an auction, only to face a silent seller for over 24 hours. The lack of communication calls into question the reliability of sellers in online vehicle transactions, heightening fears about accountability.

Background and Concerns

This auction, characterized by its no-reserve policy, has left the buyer reaching out repeatedly through text and email. Observers on various forums have raised concerns about seller responsiveness, hinting at a pattern of negligence that could lead to losses for buyers.

Experience Reflected in the Community

Feedback from other participants reflects a range of emotions, from disbelief to sympathy. Many are curious about the process in auctioning and whether platforms like Bring a Trailer ensure better results than others. One commenter questioned, "How is Demuro's site better? Honestly curious"

Others share their misadventures, including one buyer lamenting a past deal gone wrong due to unresponsive sellers. "I had a buyer back out on cars and bids too. Totally screwed me," noted a participant. This pattern reveals a shared experience among buyers, reinforcing the need for transparency and prompt communication from sellers.

Examining Seller Engagement

Interestingly, some buyers have pointed out that the seller involved appears active in other auctions, which raises suspicions about their intent. This has led to speculation, with one remarking, "Donโ€™t worry, BAT got their fee and thatโ€™s all they are concerned with youโ€™re one of the peons."

"Doesnโ€™t seem worth losing a 10-year history over," reflected another buyer, shedding light on the stakes at play for sellers and buyers alike.

Guidance for Buyers in Tough Situations

In light of these challenges, buyers facing similar frustration can consider the following steps:

  • Contact customer support of the auction site to express your concerns.

  • Persistently follow up through texts or calls.

  • Stay patient; longer response times are often common, especially around holidays.

One buyer mentioned, "It took me 30 days to get a buyer to move," indicating potential delays.

Key Insights

  • โ–ณ The absence of seller communication raises concerns among buyers

  • โ–ฝ Active participation in other auctions indicates potential neglect

  • โ€ป "Hopefully you hear back soon" reflects a shared optimism from the forum community

As tensions amongst buyers rise, it remains to be seen whether this particular seller will ultimately fulfill their commitment. If the silence persists, the auction platform may need to intervene to maintain trust and reliability in online transactions.