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Phone theft leads to major coinbase account breach

Phone Theft Sparks Coinbase Account Breach | Nearly $3,500 Gone

By

Ravi Patel

Jul 3, 2025, 06:34 AM

Edited By

Liam Johnson

Updated

Jul 3, 2025, 09:43 AM

2 minutes reading time

A person looking worried while holding a phone, with a bank statement showing unauthorized withdrawals in front of them.
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A man reported that his stolen phone led to unauthorized access to his Coinbase account, resulting in almost $3,500 lost. The thief withdrew nearly $1,000 from his bank and siphoned off $2,500 worth of Bitcoin before the victim managed to act.

Timelines of the Incident

The victim revealed that the breach occurred over a month ago, but he only received notification from Coinbase about freezing his account recently. He stated, "Coinbase just froze my account today, saying they havenโ€™t been able to complete a full recovery of my funds." Despite promptly reporting the theft to both his bank and Coinbase, delays in action have caused further frustration.

Concerns Over Security Measures

Many voices on online forums echoed dissatisfaction with Coinbaseโ€™s response:

  • Rapid Breach: Users questioned how swiftly the thief could access all accounts with seemingly low security measures in place. One user remarked, "Did you even have a phone pin or Face ID?" This sentiment raises alarms about the effectiveness of existing protocols.

  • Slow Recovery: Comments express deep frustration over the sluggish recovery processes at Coinbase, with one user emphasizing, "This sets a dangerous precedent" for the security of cryptocurrency transactions.

  • Fees and Accountability: Critiques about Coinbase's handling of fees were prevalent, with statements like, "The real issue wasn't just the loss of funds. Coinbase didn't handle their own fees properly."

Key Comments

"Youโ€™re telling me they withdrew from Coinbase and your bank so quick? Iโ€™ve never seen that happen for a legit user."

Another user felt sympathy for the victim, stating, "I think youโ€™ll get some bank money back, but the crypto is def gone for good." Online sentiments leaned negative overall, revealing a lack of trust in current security practices and recovery options provided by Coinbase.

Key Points

  • ๐Ÿ”’ Victim lost: $1,000 from bank withdrawals and $2,500 in Bitcoin.

  • ๐Ÿšจ User frustration: Many express concerns over the slow response time from Coinbase.

  • ๐Ÿ’ธ Criticism of security: Focus is now on improving phone and account security protocols.

As discussions about cryptocurrency security continue, users question whether current measures will be enough to prevent similar incidents. Increased regulation might be on the horizon as evident from the ongoing scrutiny surrounding crypto platforms.