A man reported that his stolen phone led to unauthorized access to his Coinbase account, resulting in almost $3,500 lost. The thief withdrew nearly $1,000 from his bank and siphoned off $2,500 worth of Bitcoin before the victim managed to act.
The victim revealed that the breach occurred over a month ago, but he only received notification from Coinbase about freezing his account recently. He stated, "Coinbase just froze my account today, saying they havenโt been able to complete a full recovery of my funds." Despite promptly reporting the theft to both his bank and Coinbase, delays in action have caused further frustration.
Many voices on online forums echoed dissatisfaction with Coinbaseโs response:
Rapid Breach: Users questioned how swiftly the thief could access all accounts with seemingly low security measures in place. One user remarked, "Did you even have a phone pin or Face ID?" This sentiment raises alarms about the effectiveness of existing protocols.
Slow Recovery: Comments express deep frustration over the sluggish recovery processes at Coinbase, with one user emphasizing, "This sets a dangerous precedent" for the security of cryptocurrency transactions.
Fees and Accountability: Critiques about Coinbase's handling of fees were prevalent, with statements like, "The real issue wasn't just the loss of funds. Coinbase didn't handle their own fees properly."
"Youโre telling me they withdrew from Coinbase and your bank so quick? Iโve never seen that happen for a legit user."
Another user felt sympathy for the victim, stating, "I think youโll get some bank money back, but the crypto is def gone for good." Online sentiments leaned negative overall, revealing a lack of trust in current security practices and recovery options provided by Coinbase.
๐ Victim lost: $1,000 from bank withdrawals and $2,500 in Bitcoin.
๐จ User frustration: Many express concerns over the slow response time from Coinbase.
๐ธ Criticism of security: Focus is now on improving phone and account security protocols.
As discussions about cryptocurrency security continue, users question whether current measures will be enough to prevent similar incidents. Increased regulation might be on the horizon as evident from the ongoing scrutiny surrounding crypto platforms.