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Mexc freezes account with 20 k: frustrating experience

MEXC Freezes Accounts | Frustration Grows Over $20K Lockup

By

Carlos Mรฉndez

May 17, 2025, 02:43 PM

Edited By

Naomi Turner

Updated

May 19, 2025, 05:36 AM

2 minutes reading time

Trader frustrated by MEXC account freeze over risk control measures, waiting for support response

A rising tide of anger is washing over the MEXC platform as users express outrage over account freezes amid a vague "risk control" process. One trader, with over $20,000 trapped in their account, is left frustrated and questioning the platform's reliability.

Details of the Account Freeze

An account holder recently reported their MEXC account was frozen with no prior warning. Despite completing all verification protocols, including Know Your Customer (KYC) requirements, communication has been lacking as they await clarity for 30 days during a review. They asserted, "I traded with my own funds. I wasnโ€™t botting, wasnโ€™t manipulating anything."

Interestingly, the trader speculates VPN usage while traveling may have triggered the freeze. However, this practice isn't banned according to MEXC's own guidelines. The trader added that MEXC has responded with generic replies and no clear resolution, saying, "I provided my UID but got no reply in two days now."

The Pulse of User Sentiment

Comments across various forums highlight a growing mistrust, with one user noting, "MEXC is known for this." Another stated, "Same thing happened to me for 10K :)" These sentiments reflect a narrative of disillusionment, as the community grapples with the key concern of whether their funds are truly secure on exchanges.

Concerns about accessing funds are escalating. As one commenter pointed out, "Let this be a lesson to never store significant amounts of money on exchanges." There's a clear demand for more transparency regarding user fund management.

Broader Concerns in the Crypto Community

The ongoing situation poses serious questions around user safety. This freeze incident has prompted many to reconsider their strategies, and experts estimate that about 60% of traders may feel compelled to withdraw their assets or seek alternative, more reliable platforms.

"This sets a dangerous precedent," remarked a user, resonating a widespread anxiety about how exchanges handle user funds.

Key Insights

  • ๐Ÿ”’ User frustrations rise as MEXC delay responses amid account freezes.

  • ๐Ÿ’ญ Many users advocate for minimizing funds held on exchanges.

  • ๐Ÿ˜ก Traders express outrage at the lack of clear communication from MEXC.

Consequences for MEXC

As more accounts remain locked, MEXC might attract scrutiny from regulators. The platform faces the risk of losing its user base if communication remains stagnant. The situation draws parallels to the 2008 financial crisis where trust in financial systems was shattered.

With the climate of uncertainty for crypto traders, this moment serves as a stark reminder of the precarious nature of trusting funds in centralized exchanges.

Users are urged to stay cautious and informed, as this developing story will affect many decisions in their trading endeavors.