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Warning: lost 9.5 btc in ledger live swap gone wrong!

WARNING: Nearly $1 Million in BTC Lost in Ledger Live Swap Gone Wrong | User Demands Accountability

By

Tomรกs Gonzรกlez

Jun 23, 2025, 10:33 PM

Edited By

Omar Khan

Updated

Jun 25, 2025, 05:47 PM

2 minutes reading time

A person looks worried while checking their cryptocurrency account after losing 9.5 BTC in a failed transaction on Ledger Live.
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A 21-year-old investor is facing a nightmare after losing 9.5 BTC, nearly $1 million, through Ledger Liveโ€™s integrated swap feature. The provider, Cripto InterCambio (CIC), has not delivered the USDT, and both CIC and Ledger claim a lack of responsibility. This shocking incident has raised significant alarms within the crypto community, highlighting concerns over accountability.

The Incident Unfolds

On June 22, 2025, the young investor attempted to swap Bitcoin for USDT using Ledger Live. Despite confirming all procedures, including KYC requirements, he ended up with no USDT in his wallet. He recounted this experience, saying, "I followed all procedures but I never received the USDT."

"They brushed it off, saying itโ€™s โ€˜a third-party partnerโ€™ and not their responsibility," he expressed, mirroring the frustration felt by many on forums who believe they were misled.

User Experiences and Insights

Recent forum discussions have echoed a range of sentiments:

  • High Stakes but Low Trust: One commenter lamented, "Losing 9.5 BTC is devastating, and the way CIC and Ledger are handling it is unacceptable."

  • Concerns About Provider Choice: Another raised a crucial point: "Why would Ledger even work with CIC?" Many users are now questioning the integrity of providers integrated into trusted platforms.

  • Critique of Procedures: Users are urging better practices, suggesting smaller transactions to avoid taking heavy losses. A user succinctly noted, "My rule, keep the swaps under $1k."

Interestingly, several comments suggested taking further action. A user who faced a similar situation advised filing an IC3 complaint and pushing for an AML audit:

"Prepare a clean file and formally request an AML audit. Stay strong โ€” itโ€™s super frustrating, but donโ€™t give up."

This advice resonates with the original victim, who is pursuing avenues for resolution, including reaching out to journalists and influencers for wider visibility regarding his experience.

Call for Accountability

With both CIC and Ledger remaining unresponsive, the community is rallying for accountability. Close examination of the swap processes has spurred discussions about the implications of using third-party providers:

  1. Breach of Trust: Many users express disbelief that a reputable company would allow such an incident to occur.

  2. Regulatory Accountability: As more stories like this surface, users are calling for increased oversight in crypto transactions, urging stakeholders to establish clearer responsibility when funds are mishandled.

  3. Education and Risk Awareness: The narrative reinforces the importance of understanding service integrations and their implications for safety in transactions.

Key Takeaways

  • ๐Ÿ”ด 9.5 BTC lost, highlighting the urgency for better protection in crypto transactions.

  • โœ”๏ธ Emotional toll on users, reflecting a community grappling with trust issues.

  • โš ๏ธ Calls for accountability are growing, especially regarding CIC's partnership with Ledger.

  • ๐Ÿ’ก Important user advice: Smaller transaction sizes could minimize risks, an approach more users are now likely to adopt.

As this situation unfolds, it underscores a critical conversation about safety and accountability within the cryptocurrency sector. The investor's future actions may dictate the push for higher standards and better consumer protection frameworks in the industry.