Edited By
Tania Roberts
A surge of complaints has emerged from users of Ledger Live, with many finding the app increasingly unusable. The problem, which began on August 10, 2025, sees the desktop version freezing and lagging significantly. Users are demanding answers regarding the app's stability and performance, raising concerns about their cryptocurrency management and security.
Several reports detail that while the mobile app operates smoothly, the desktop version is failing to sync and responds sluggishly. One user noted, "The app is uncharacteristically sluggish on my desktop." Even seasoned users have experienced issues, with one stating, "I installed an older version of Ledger Live and still slow as molasses. Something's wrong for sure, never had this with Ledger Live after using for years."
Many are actively seeking troubleshooting options, with several users recommending a complete uninstall and reinstallation of Ledger Live to regain functionality. โOnly thing that worked for me was uninstalling Ledger Live and then deleting the Ledger Live folder in the App Data before reinstalling,โ shared another user. Yet, their frustrations remain evident, with multiple comments expressing disappointment.
The comments paint a mixed picture:
Technical Challenges: Many report software that is lagging or freezing, especially on desktop devices.
Tried and Failed: Users have attempted various solutions with little success, highlighting the persistence of the problem.
Desire for Communication: Users await official updates from Ledger regarding these issues.
"Hey, same issue here since this morning. I re-installed the app but still laggy and freezes, other apps working fine."
๐ง Many desktop users face severe lagging and freezing issues.
๐จ Mobile app functions normally, leading to confusion.
๐ Solutions like uninstalling and reinstalling are suggested but not universally effective.
The sentiment reflects widespread irritation, with users insisting that such performance problems should not occur with established applications like Ledger Live. As this story develops, stakeholders in the crypto space are hoping for a timely resolution that restores user trust and ensures secure management of digital assets.
As users navigate these issues, their outcry for clearer communication from Ledger could influence its future updates. With digital security paramount in todayโs climate, how will Ledger respond to its community's concerns?
As users continue to grapple with these performance challenges, there's a strong chance Ledger will prioritize communication in upcoming updates. Experts estimate that if the company can address concerns swiftly, it could regain user confidence, reaching resolutions to the desktop app issues within the next month. However, if these bugs persist without clear messaging, frustration rates may increase, leading to potential migration to competing platforms. A contingent of users may reconsider their loyalty, making transparent dialogue crucial for Ledgerโs future strategy in maintaining its market position.
Reflecting on technology's evolution, a notable parallel can be drawn to the early days of smartphone adoption. When the first touchscreens faced overheating and lag, users felt disillusioned, similar to Ledger Live's current turmoil. In time, manufacturers adapted, pushing firmware updates and refining user experience. Just as those early smartphone users banded together on forums to share fixes, today's Ledger Live users will likely foster community-driven solutions while waiting for official corporate responses, proving that in tech, the louder the outcry, often the faster the echo of resolution follows.