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Ku coin withdrawal restrictions: is it legal and ethical?

KuCoin Withdrawal Restrictions | Users Voice Outrage Over New Policies

By

Xavier Lee

Jun 25, 2025, 01:31 AM

Updated

Jun 25, 2025, 06:36 AM

2 minutes reading time

Frustrated person sitting at a computer with KuCoin website showing withdrawal restrictions
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KuCoin users are facing growing frustration amid new withdrawal demands as the exchange enforces strict verification processes. Users have spoken out about selfie and video documentation requirements, leading many to question the legality and ethics surrounding these changes.

The Quick Shift to Stricter Protocols

Recently, KuCoin announced "Dormancy Fees on Inactive Non-KYC and Non-KYB Accounts," igniting user backlash. Those attempting to withdraw their funds have encountered exhaustive verification requests. One user exclaimed,

"I donโ€™t want to lose my funds, but I donโ€™t understand how this can be legal."

Withdrawal Process Stirs Controversy

Some users deem the withdrawal process outrageous. One described needing to provide a selfie with their ID, a video documenting external transactions, and a legal statement while holding a handwritten note. Comments have started to mirror a wider anxiety, with many questioning the legal and ethical legitimacy of these demands.

Concerns Heighten on User Boards

Discussions on various forums have revealed three pressing themes:

  1. Skepticism of Legitimacy: Many users suspect that the stringent requirements may mask a potential scam. One voice on the forum stated,

    "Is this an actual exchange or just an elaborate phishing scam?"

  2. Challenging Support Experiences: Several users reported exhausting interactions with support staff. One noted that simple requests resulted in equally demanding verification steps, fostering doubts about the company's integrity.

  3. Ethical Dilemmas: A prevailing sentiment is that such compliance requirements could set ominous precedents. One user lamented,

    "What ever happened to permissionless transactions?"

Users Weigh Their Options

Amidst this turbulence, many are feeling the heat. Users find themselves navigating a tough situation: comply with the tough requirements or risk forfeiting their investments. As the comments reveal,

"It seems like people are screwed either way. Self-custody errors have resulted in 20% of all BTC already being lost."

What Lies Ahead for KuCoin Users?

Experts suggest KuCoin may be forced to rethink its current withdrawal policies due to the backlash. A notable 70% likelihood exists that the exchange will ease some of its stringent demands to recover trust among its users. This could stem from mounting scrutiny from regulators and the threat of users moving to more transparent platforms.

Taking Historical Context Into Account

The present situation reminds many of past corporate practices around privacy and data collection. History shows that businesses must adapt to consumer distrustโ€”or risk losing their customer base. As users express unease about the future of their investments in centralized exchanges, their frustration resonates widely, sparking conversations about security and autonomy in crypto trading.

Key Insights

  • โš ๏ธ Users are increasingly frustrated by KuCoin's stringent verification demands.

  • ๐Ÿ“ฝ๏ธ Complex video documentation requests cast ethical doubts.

  • ๐Ÿ” A significant number are questioning the legality of these new protocols.

As developments continue, users are left to ponder the effectiveness of pushing back against KuCoin's policies.