Kraken+ Introduces Zero Fees | Users Confused Over Charges
Edited By
Rajiv Patel
A growing number of people are questioning Kraken+'s new zero-fee promise after some report unexpected trading fees. A recent post highlights confusion around whether the no-cost feature truly applies to trades made through the Kraken web app.
New Fees Uncovered
An inquiry by one user reveals that despite using the promised zero-fee service, they were charged for a trade. Comments from fellow participants clarify that the zero-fee benefit only works on the Kraken app and web platform, not on other services like Kraken Pro.
Key Comments:
Ron, a prominent commenter, stated, "Did you place your trade on Kraken Pro? To clarify, Kraken+ benefits apply only to the web platform and app."
The original poster confirmed, "Thanks mate, trades were not on Kraken Pro and I made them on the web app."
Insights on the Situation
Several themes emerged from the online discussion regarding Kraken+'s fees:
1.
Many are unsure about the difference between the Kraken app and Kraken Pro.
2.
Users expect clear communication on fee structures, especially with marketing surrounding zero fees.
3.
Several highlight the need for improved educational resources on trading options available to help avoid misunderstandings.
"It would help if there were clearer guidelines on where the zero fees apply!" - Commenter
Takeaways from the Discussion:
✅ Many people express confusion about where zero fees apply.
⚠️ Transparency around fee structures continues to be a hot topic.
💡 "Clear guidelines would avoid these misunderstandings" - Community insight.
Kraken+’s attempt to attract users with zero fees might be backfiring amid widespread confusion. How will they tackle these dilemmas to keep their clientele satisfied?
Further Information
For more details on Kraken's fee structures and trading options, check their official resources. Keep an eye on user boards for real-time updates and discussions.