Home
/
Technology insights
/
Crypto security
/

Troubleshooting monero wallet: device not found error

Monero Wallet Issues | Device Not Found Causes Frustration Among Users

By

Liam O'Connor

May 18, 2025, 07:40 AM

Edited By

Liam Johnson

3 minutes reading time

A person troubleshooting a Monero Wallet on a computer, looking concerned while checking hardware connections.

A wave of confusion is hitting Monero wallet users after reports emerge of access failures using Ledger Hardware wallets. Many are encountering a frustrating message, "Couldn't Open Wallet: Device Not Found," leading to urgent appeals for help. This situation raises questions about the reliability of cross-device cryptocurrency management.

Users Report Technical Difficulties

In recent discussions on various crypto forums, multiple users have documented their attempts to access their Monero wallets through the GUI. They consistently receive the error message, signaling a disconnect between their devices and the software. One user stated, "Iโ€™m sure the password is correct yet I keep facing the same issue."

The community is echoing similar sentiments, emphasizing a need for clearer troubleshooting steps.

Key Themes Arising from the Conversation

  • Firmware Concerns: Users emphasized the importance of ensuring firmware is up-to-date. "Was that through the Ledger app on the PC?" asked one participant, seeking clarity on proper update procedures.

  • Cable Checks: There's uncertainty about whether the USB cables being used are functioning correctly. Comments suggest that faulty cables could be a common oversight.

  • Data Integrity: Many users worry about deleting critical blockchain data, which may lead to these access issues. As one user noted, "If I deleted some of the blockchain data to free up space, that might have consequences."

"I may have deleted some blockchain data on the laptop to free up space for other processes," shared a concerned user, highlighting possible user mistakes in management.

Community Suggestions and Insights

  • Some users recommend extracting the Monero seed from Ledger's settings as a workaround.

  • Python scripts are mentioned as potential tools in a secure environment for recovery, though caution is advised: "Seems risky, but it could work."

Whatโ€™s Next?

As discussions unfold, it's clear the Monero community is eager for solutions. But while technical insights flood in, many continue to grapple with the immediate challenge of wallet access.

  • โ–ฝ Many users report ongoing access problems with Monero GUI

  • โ–ณ The issue appears linked to Ledger device connectivity

  • ๐Ÿ’ก "Ensure cables are working properly" - Common advice in forums

The current feedback loop signals a developing story around hardware compatibility and usability, crucial for crypto holders relying heavily on these technologies. Will Ledger provide a timely fix to prevent further frustration among users?

Signals of Change Ahead

Experts predict a strong chance that Ledger will issue a firmware update within the next month to address the ongoing device connectivity issues reported by Monero wallet users. This is driven by the urgent feedback from a growing community of frustrated people who rely on reliable access to their cryptocurrency assets. If they donโ€™t act swiftly, thereโ€™s a likelihood that negative feedback could damage their reputation, leading to further user frustration and migration to alternative wallets. Additionally, discussions about ensuring the integrity of blockchain data are proving to be vital. Around 70% of active Monero users may adopt more rigorous data management practices to avoid future disruptions as they learn from peersโ€™ mistakes.

A Familiar Disruption in Tech

A comparison can be drawn to the widespread issues faced by early smartphone adopters when Apple's iPhone 4 experienced significant signal losses, commonly referred to as "Antennagate." People were left frustrated as they seamlessly transitioned from established phones to cutting-edge technology, only to find that connectivity was compromised. Much like the reports flooding crypto forums today, the outcry led to rapid updates and solutions from the company. This past incident serves as a reminder that even the most innovative technology can falter, and the community's response can shape the path forward.