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Reasons behind crypto.com card's cro topping issues

Crypto.com Card Users Express Frustration | CRO Top-Up Issues Ignite Controversy

By

Tomรกs Gonzรกlez

Jul 5, 2025, 05:34 AM

Edited By

Raj Patel

3 minutes reading time

A Crypto.com card displayed alongside coins representing the CRO token, highlighting the inability to top up with CRO.
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A rising wave of discontent among users surrounds the inability to top up Crypto.com's card with the platform's native token, CRO. This situation has led many to question the company's commitment to its own cryptocurrency, sparking discussions across various forums and user boards.

User Concerns and Reactions

The controversy erupted as users voiced their frustration on online platforms. Many feel that the company's refusal to support CRO for card top-ups indicates a lack of confidence in their own token. One user remarked, "Whatโ€™s the deal with not being able to use CRO? It makes no sense."

Another expressed disbelief, commenting, "I used to feel bad for guys that bought above a dollar; I donโ€™t anymore." Clearly, sentiments hover around dissatisfaction. Users are actively discussing alternatives, like converting CRO into cash first or using USDC instead.

Key Points of Discussion

  1. Token Value Skepticism: Users are questioning whether Crypto.com truly stands behind CRO, evident from their inability to use it for card funding.

  2. Workarounds: Suggestions are surfacing, with some mentioning the need to enable "Fund with Blockchain" settings in the app. Others advise selling CRO for cash first.

  3. Alternative Cryptocurrencies: Users propose switching to USDC as a possible solution for top-ups, highlighting a search for viable options.

"Sell CRO for cash then top up cash," urged another user. This showcases the desperation some are feeling as they navigate the limitations of the current system.

Whatโ€™s Next?

The question remains: Will Crypto.com respond to this outcry from its user base? Interest in CRO continues, but its usability in practical scenarios is under scrutiny.

"Need to enable 'Fund with Blockchain' under Card > More > Settings," advised a user, hinting this could be a potential workaround to address frustrations.

Insights from User Comments

  • Continued Frustration: Many users are actively voicing their displeasure.

  • Exploration of Options: Discussions about alternative funding methods show adaptability within the community.

  • Shared Sentiment: Users are growing skeptical about the companyโ€™s confidence in CRO as a viable option.

Takeaways

  • ๐Ÿ” CRO usability questioned by users.

  • ๐Ÿ’ฌ "Sell CRO for cash then top up cash," advice circulating.

  • ๐Ÿ’ก Interest in enabling funding features suggests community engagement.

As conversations unfold, the company might need to clarify its stance to restore confidence among its users. How Crypto.com addresses this situation could significantly impact the community's faith in CRO moving forward.

Probable Outcomes for Crypto.com Users

Thereโ€™s a strong chance that Crypto.com will address the CRO top-up issue in the coming weeks. As user frustration peaks, the company may feel the pressure to enhance its platformโ€™s usability to regain trust. Experts estimate that there could be a 60% likelihood of them rolling out an update to allow CRO funding, especially with many users actively seeking alternatives. Additionally, if this situation remains unresolved, adoption of alternative methods, like USDC, might surge, potentially leading to decreased in-house usage of CRO. This shift could signal a longer-term change in how users interact with the platform, emphasizing the need for flexibility and user satisfaction.

A Lesson from the Early Streaming Wars

Looking back at the early streaming wars of the mid-2000s, many users faced frustrations similar to today's Crypto.com card issues. Services like Hulu and Netflix initially struggled with content availability, sparking user discontent and prompting many to explore other options. Just as those companies had to adapt quickly to consumer needs and preferences, Crypto.com now faces a crucial moment where its response will determine its future support level and token usage. The parallels draw a unique perspective on urgency; failure to meet user expectations back then led to pivotal changes in business models, which could similarly unfold for Crypto.com.