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Is coinbase the right choice for crypto trading?

Coinbase Controversy | Users Report Issues Amid High Praise

By

Fatima Al-Sayed

Jun 22, 2025, 06:34 AM

Edited By

Daniel Wu

Updated

Jun 23, 2025, 04:32 AM

2 minutes reading time

A person checking crypto market charts on a laptop with Coinbase interface
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A growing number of Coinbase users are voicing their frustrations about the platform, contradicting its reputation. While many laud its user-friendly design, they also share alarming experiences with account security and transfer problems, raising questions for potential traders in this space.

Mixed Reviews on Coinbaseโ€™s Security Features

The chatter around Coinbase is increasingly polarized. Some users have been vocal in expressing dissatisfaction, with reports indicating that the platform has locked accounts unexpectedly and made unauthorized bank transactions. "When exchanges start freezing your assets without any reasonable explanation, stay away from it,โ€ one user warned.

Conversely, others maintain a positive view of the platformโ€™s reliability. "I've been using it for eight years. They have 10 million active users per month," asserted a long-time user, suggesting those without issues tend not to post their experiences.

Emerging Concerns About Fund Accessibility

An alarming trend has emerged as users claim that the app frequently logs them out during critical trading times, amplifying stress among traders. โ€œThe app constantly logs me out during major pump runs or sudden market lows,โ€ another individual noted, emphasizing the anxiety tied to technical glitches.

"You hear complaints about locked accounts and difficulties withdrawing funds," observed one concerned user, reinforcing the growing unease.

Alternatives Gaining Traction

With mixed feelings about Coinbase, alternatives like Kraken are gaining popularity. Users cite Krakenโ€™s competitive fees and broader coin selection as key advantages, with one comment stating: "Kraken for a low fee and many multiple coins โ€“ thatโ€™s the way to go."

Interestingly, some Coinbase defenders mention that those seeking lower fees might benefit from using Coinbase Advanced. "Make sure to use Coinbase Advanced to get lower fees for free," suggested a loyal user.

Key Themes from Recent User Comments

  • User Frustration: Increasing reports of account lockouts and unauthorized transfers.

  • Positive Long-term Experiences: Some traders have enjoyed a smooth journey with Coinbase, despite higher fees.

  • Seeking Alternatives: Many are looking for platforms with lower fees and fewer glitches.

Key Insights

  • ๐Ÿ”’ "When exchanges start freezing your assets stay away from it" - Warning from a user.

  • ๐Ÿ†• "Some users argue that it could just be individuals falling for scams" - Reflections on legitimacy of complaints.

  • ๐Ÿ’ผ "I personally know two friends who have lost assets on Coinbase" - A cautionary tale from a user.

As discussions and frustrations continue to unfold, potential users are left weighing the benefits of Coinbase against the risks. Will this pressure prompt the platform to fortify its security measures? Only time will tell as current users consider alternatives in a rising crypto marketplace.