A growing coalition of users is pushing back against Changelly's handling of frozen funds, with reports of delays now exceeding six months due to an ongoing "AML review." Many express frustrations over a lack of updates and seek justice as transparency concerns mount.
These issues resonate deeply among people. One individual initiated a swap for a significant amount of XRP in December 2024. Shortly after, they were informed their funds would remain frozen for compliance reasons. After months of submitting documents and complying with requests, their funds still sit unreleased.
"Every time I follow up, I get ignored or told to 'wait' for compliance."
affected individuals have turned to authorities in Saint Vincent and the Grenadines but report little to no response. Some believe Changelly's policies may disguise larger operational problems.
Recent comments reveal critical themes:
Demand for Transparency: Many users express anger over Changelly's vague policies and the ongoing lack of communication.
Calls for Action on Reviews: A user suggested that victims should bring down Changellyโs ratings on Trustpilot, claiming that an influx of negative reviews can compel the platform to take their situations seriously.
Legal Support and Guidance: People are seeking legal advice on how to proceed with fund recovery, asking questions about the right type of lawyer for crypto cases.
"If all victims just review them down to below 2 stars, maybe theyโll take us more seriously."
Despite the frustrations, there is an emerging call for action among users. They are asking vital questions, including:
What kind of lawyer specializes in crypto-related fund withholding cases?
How can victims ensure a smoother legal process?
One user expressed their dilemma: "The amount is less than the lawyer fee, so Iโm holding in my bitterness," highlighting the challenge many face in seeking justice.
๐ Users report extensive delays linked to AML reviews, complicating recovery efforts.
โ๏ธ Thereโs a push for greater accountability and transparency amidst growing concerns.
๐ฌ "Someone unlocked my funds. Maybe we need to edit the documents?" shows resourcefulness among users.
The unfolding situation at Changelly continues to develop, as individuals remain vigilant and share experiences. Will this collective effort lead to meaningful change?
Experts predict that as more people raise their voices, Changelly may be pressured to revise its AML procedures, enhancing both user experience and communication. The probability that regulators will take a more in-depth look at the platform has risen significantly. If proactive measures are not taken to expedite fund recovery, the likelihood of class-action lawsuits could also increase, pressing for greater accountability from Changelly.